Broadband Report Card September 2015


Project Update

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Downstream throughput

Downstream throughput (or download speed) is the most commonly associated metric with broadband performance. It dictates the rate at which your computer will be able to fetch content (e.g. web pages, pictures, music, video etc) from the Internet.

5.23Mbps Min
20:00, 29/09/15
28.50Mbps Max
10:00, 17/09/15

chart illustrating Downstream throughput

Upstream throughput

Upstream throughput (or upload speed) is the measurement of the rate at which your computer will be able to send or upload content (e.g. pictures, music, videos etc) to the Internet.

0.18Mbps Min
21:00, 29/09/15
2.23Mbps Max
00:00, 04/09/15

chart illustrating Upstream throughput


Latency is the measurement of how long it takes one packet to be sent to one of our test servers, and then returned back to you. This can effectively be thought of as the responsiveness of the connection between your home and our servers out on the Internet.

16.70ms Min
04:00, 21/09/15
24.73ms Max
09:00, 14/09/15

chart illustrating Latency

Packet loss

Packet loss is relatively rare in modern networks. That said, some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP then you may find that time sensitive applications such as Voice over IP (VoIP) and online gaming will suffer.

0.00% Min
00:00, 01/09/15
39.11% Max
17:00, 14/09/15

chart illustrating Packet loss
If a metric is not viewable, we have not received sufficient amount of data over the last month.