Broadband Report Card September 2014


Downstream throughput

Downstream throughput (or download speed) is the most commonly associated metric with broadband performance. It dictates the rate at which your computer will be able to fetch content (e.g. web pages, pictures, music, video etc) from the Internet.

1.64Mbps Min
6pm, Thu 25th Sep
5.28Mbps Max
11pm, Tue 30th Sep

chart illustrating Downstream throughput

Upstream throughput

Upstream throughput (or upload speed) is the measurement of the rate at which your computer will be able to send or upload content (e.g. pictures, music, videos etc) to the Internet.

0.09Mbps Min
7pm, Sat 27th Sep
0.43Mbps Max
11am, Thu 4th Sep

chart illustrating Upstream throughput


Latency is the measurement of how long it takes one packet to be sent to one of our test servers, and then returned back to you. This can effectively be thought of as the responsiveness of the connection between your home and our servers out on the Internet.

38.67ms Min
12am, Thu 25th Sep
142.05ms Max
3pm, Fri 19th Sep

chart illustrating Latency

Packet loss

Packet loss is relatively rare in modern networks. That said, some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP then you may find that time sensitive applications such as Voice over IP (VoIP) and online gaming will suffer.

0.00% Min
1am, Mon 1st Sep
22.17% Max
3am, Tue 9th Sep

chart illustrating Packet loss
If a metric is not viewable, we have not received sufficient amount of data over the last month.