Broadband Report Card July 2014


There's more to broadband performance than speed alone. We're measuring a range of different metrics to get the complete picture on performance of ISPs nationwide. This report card shows how your broadband connection has performed over the last month.

Provider: BT/20

Unit ID: 59811


Downstream throughput

Downstream throughput (or download speed) is the most commonly associated metric with broadband performance. It dictates the rate at which your computer will be able to fetch content (e.g. web pages, pictures, music, video etc) from the Internet.



0.97Mbps Min
6pm, Thu
3rd Jul
5.32Mbps Max
8am, Wed
16th Jul
Downstream Throughput Chart

Upstream throughput

Upstream throughput (or upload speed) is the measurement of the rate at which your computer will be able to send or upload content (e.g. pictures, music, videos etc) to the Internet.



0.29Mbps Min
9am, Wed
23rd Jul
0.46Mbps Max
9am, Sat
5th Jul
Upstream Throughput Chart


Latency is the measurement of how long it takes one packet to be sent to one of our test servers, and then returned back to you. This can effectively be thought of as the responsiveness of the connection between your home and our servers out on the Internet.



32.69ms Min
5pm, Wed
23rd Jul
800.16ms Max
9am, Mon
28th Jul
Connection Availability Chart

Packet Loss

Packet loss is relatively rare in modern networks. That said, some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP then you may find that time sensitive applications such as Voice over IP (VoIP) and online gaming will suffer.



0.00% Min
4pm, Fri
18th Jul
16.67% Max
4pm, Mon
28th Jul
Connection Availability Chart


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