To remove yourself from future report card mailings, modify your preferences within Account once logged into the dashboard.
Broadband Report Card
Unit ID: 812404
There's more to broadband performance than speed alone. We're measuring a range of different metrics to get the complete picture on performance of ISPs nationwide. This report card shows how your broadband connection has performed over the last month.
Our latest Ofcom report was recently released, click here to view the report.
Downstream throughput (or download speed) is the most commonly associated metric with broadband performance. It dictates the rate at which your computer will be able to fetch content (e.g. web pages, pictures, music, video etc) from the Internet.
Upstream throughput (or upload speed) is the measurement of the rate at which your computer will be able to send or upload content (e.g. pictures, music, videos etc) to the Internet.
Latency is the measurement of how long it takes one packet to be sent to one of our test servers, and then returned back to you. This can effectively be thought of as the responsiveness of the connection between your home and our servers out on the Internet.
Packet loss is relatively rare in modern networks. That said, some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP then you may find that time sensitive applications such as Voice over IP (VoIP) and online gaming will suffer.
If a metric is not viewable, we have not received sufficient amount of data over the last month.
This email is sent for and on behalf of SamKnows Limited.
This email and any attachments are confidential, legally privileged and protected by copyright. If you are not the intended recipient dissemination or copying of this email is prohibited. If you have received this in error, please notify the sender by replying by email and then delete the email completely from your system.
SamKnows Limited, Registered Number: 06510477, Registered Office: Hill House, 1 Little New Street, London, EC4A 3TR. Registered in England and Wales. Trade Mark 2507103.
If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line.